Billing

Callduck offers four plans — Starter, Growth, Pro, and Enterprise — differing by seats, channels, and features.

Plans at a glance

• Starter — shared inbox, basic CRM, basic broadcasts and reports
• Growth — automation builder, segments, advanced reports, team routing
• Pro — AI assistant, webhooks & API, SLA management, custom roles
• Enterprise — multi-brand agency mode, dedicated onboarding, advanced security, priority support

Usage

Track seats, messages, and campaigns under Billing → Usage.

Payment

> Billing runs in simulation mode until a payment provider is connected — no real charges are made. This is separate from messaging: WhatsApp conversation pricing is set and billed by Meta on your own WhatsApp Business Account.